Question 1

Can I Get A Sample Before Making The Order?

Accepted Answer

A:We are so glad to provide our sample for you to check our quality and give you some reference to check with your customer or your local market.We will be your strong support in China.

Question 2

What Is Your Payment Term?

Accepted Answer

A:Our payment is 30% deposite;70%against B/L copy;we accept T/T bank transfer;West Union and Paypal.

Question 3

How Can I Make A Order?

Accepted Answer

You can select from our website for the items you need then make the order online directly or contact with our sales through Trademanager or e-mail.Then they can make the PI based on all your request and confirmed all the details with you one by one in time.

Question 4

What Kind Of Brand Product The Trekking Poles/walking Sticks Is Producing?

Accepted Answer

Our kind of brand product as below: KOVEA, SNOWLINE, MSPORTS,LAFUMA,REDFACE, products are exported to all over the world.

Question 5

What Is The Shipping Way?

Accepted Answer

For the small quantity orders or the urgent needed products,we can send them by air freight and the larde quantity goods are shipped by ocean according to your demands.

Question 6

Can We Print Our Own Logo On The Trekking Poles/nordic Walking Sticks/walking Sticks?

Accepted Answer

-Yes,of course.

Question 7

What Is Your MOQ?

Accepted Answer

Different products have different MOQ.Please feel free to contact with us to get more details.

Question 8

OEM/ODM Or Customer's Logo Printed Is Avallable?

Accepted Answer

Yes,welcomed.

Question 9

I Wonder If You Could Receive Small Orders

Accepted Answer

Please feel free to contact me,no matter how many products you want,we will try our best to get the best price for you.

Question 10

How Can We Get Trekking Poles/nordic Walking Sticks/walking Sticks Sample?

Accepted Answer

We are pleased to offer you sample,the delivery time is about 5-7days.

Question 11

How Long We Can Get The Feedback After We Sent The Inquery About Trekking Poles/walking Sticks?

Accepted Answer

We will reply you within 12 hours.

Question 12

What About The Price?

Accepted Answer

A: We promise the price we offer is lowest if same application, only to enlarge the market share.

Question 13

What Is The Lead Time?

Accepted Answer

A: 30-35days after sample confirmation.

Question 14

How To Solve The Quality Problems After Sales?

Accepted Answer

A: Take photos of the problems and send to us After we comfirm the problems, within three days,we will make a satisfied solution for you.

Question 15

How To Confirm The Quality With Us Before Starting To Produce?

Accepted Answer

A:All of products we will make 100% full QC inspeciton before we send out. From sourcing raw materials to production and packing mass products, we strictly control the quality on every part to make sure that the customers will receive the satisfied products.

Question 16

Can We Send A Sample For Reference?

Accepted Answer

A: We are glad to send samples for your inspection. 20% off samples, freight should be paid by the buyer.

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